Program Management with Salesforce NPSP : Khushali Jain
Program Management with Salesforce NPSP
by: Khushali Jain
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Program Management with
March 10, 2021 at 06:54PM
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by: Khushali Jain
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Program Management with
Salesforce NPSP
Introduction
Industry
Non-Profit
Products
Non-Profit Success Pack (NPSP)
Program Management Module (PMM)
Capabilities
Build and Implement
They are an international nonprofit organization for children, headquartered in Austin, Texas, with offices in New York City and Miami. The majority of work is conducted in Austin. Their approach is rooted in years of on-the-ground experience, driven by a careful methodology and powered by a deep passion for improving children’s lives and giving them a chance to grow up in a family.
Project Challenges
Project Challenges

Following are the challenges which they were facing:
- Program Management – The client was facing difficulties in managing programs as there were multiple programs active at multiple locations, and a huge amount of people were connected to each program.
- Data Tracking – Tracking the data was a significant challenge faced by our client as there was a considerable amount of data involved in the process. The Client had data related to various programs and people enrolled in those programs. It also included information related to deliveries and packages.
- Tracking Service Delivery – The client was having difficulties in managing service delivery and related data as they had multiple programs running at a particular time. Each program had multiple services, such as delivering food parcels, running group sessions, and building homes. It became a very tedious and time- consuming task for them to manage the data.
- Bulk Data Capturing – The client worked on a large scale with a vast amount of updated daily data, and bulk data was captured. It was very tough for them to maintain bulk data at a particular time.Data Silos – The Client was facing data silos as there was a huge amount of data that was to be accessed by different groups of people, which was not easily visible to all.
- Data Silos – The Client was facing data silos as there was a huge amount of data that was to be accessed by different groups of people, which was not easily visible to all.
- Program Overview – The client ran multiple programs together at various locations, so it was difficult for them to overview each program. It was very time-consuming for the client to keep track of each program.


Project Solutions
Project Solutions

We implemented the following solution to overcome the above challenges for our client.
Project Results
Witness the increase in productivity and reduction in time upon successful delivery of the project.
Program Management efficiency increased by
Data Tracking accuracy increased by
Time in Tracking Service Delivery decreased by
Data Capturing accuracy increased by
Business cost decreased by
Organization efficiency increased by
Also view our latest Case Studies
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March 10, 2021 at 06:54PM
Click here for more details...
=============================
The original post is available in Cyntexa by Khushali Jain
this post has been published as it is through automation. Automation script brings all the top bloggers post under a single umbrella.
The purpose of this blog, Follow the top Salesforce bloggers and collect all blogs in a single place through automation.
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