Key Tips for a Social CRM Strategy : Martin Gessner

Key Tips for a Social CRM Strategy
by: Martin Gessner
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The best way to get your social CRM strategy off the ground is by understanding what you want to accomplish. Knowing your goals will help you determine how often you should post and what content to share for maximum engagement. For example, if one of your goals is customer retention, it would be wise to engage with current customers on Facebook and promote offers and deals that might convince them to buy from you again in the future.

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August 24, 2021 at 08:42AM
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