Key Tips for a Social CRM Strategy : Martin Gessner

Key Tips for a Social CRM Strategy
by: Martin Gessner
blow post content copied from  Blog
click here to view original post

The best way to get your social CRM strategy off the ground is by understanding what you want to accomplish. Knowing your goals will help you determine how often you should post and what content to share for maximum engagement. For example, if one of your goals is customer retention, it would be wise to engage with current customers on Facebook and promote offers and deals that might convince them to buy from you again in the future.

The post Blog first appeared on focusonforce.com.
August 24, 2021 at 08:42AM
Click here for more details...

=============================
The original post is available in Blog by Martin Gessner
this post has been published as it is through automation. Automation script brings all the top bloggers post under a single umbrella.
The purpose of this blog, Follow the top Salesforce bloggers and collect all blogs in a single place through automation.
============================