Salesforce Last Mile Training Director in the USA or Canada : Taylor Bugg

Salesforce Last Mile Training Director in the USA or Canada
by: Taylor Bugg
blow post content copied from  Cloud for Good
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Cloud for Good is seeking a director of Last Mile Training (LMT) to develop and deliver Salesforce training programs for several different roles.  

The LMT Director will design, develop, and implement Salesforce training curricula for Cloud For Good’s ambitious Salesforce apprenticeship program (name TBD) and lead training delivery for new and recent graduates seeking to launch Salesforce careers. Successful candidates must have experience working in the Salesforce ecosystem across a variety of clouds, roles and functionalities.  

In addition, candidates should have: 

  • Fluency in current Salesforce training programs (e.g., Trailhead, Partner University) 
  • Passion for workforce development and a genuine interest in helping job seekers 
  • Instructional design, curriculum development, and teaching experience is a plus 


Location: Virtual: Home-based office in US or Canada; some travel required for marketing, in-person training sessions

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Travel: Maximum 20%


  • Experience consulting on Salesforce implementations (minimum 3 years experience preferred, agile methodology experience preferred) OR experience designing and delivering Salesforce trainings
  • Salesforce certified
  • Strong Salesforce configuration knowledge
  • Deep knowledge of Salesforce training available in market (e.g., Trailhead)
  • Strong project management skills including consulting, time management, collaboration, communication
  • Experience in the learning & development field; preferably leading training programs end to end from training design, curriculum development, training delivery, feedback and impact management
  • Knowledge of instructional design best practices such as evidence based online delivery models (e.g., gamified learning); integration of online learning, assessment and team projects in a bootcamp style format
  • Experience monitoring student outcomes and behaviors to improve learning experience
  • Demonstrated success in leading trainings for cohorts of 20+ trainees
  • Proven track record of continuously delivering on employer expectations
  • Bachelor’s degree in related field required
  • Master’s degree in learning and development is a plus



  • Lead and project manage Salesforce LMT rollout
  • Partner with Cloud for Good colleagues and key customers to develop role descriptions for Salesforce LMT talent
  • Design trainings (curriculum content, duration, delivery) to meet LMT role requirements
  • Leverage both available market training resources (e.g., Trailhead) and inhouse expertise (e.g., day to day expectations of a junior Cloud for Good developer) in training design
  • Lead implementation of training across multiple cohorts and Salesforce roles
  • Lead training of other trainers (as required) to rollout LMT
  • Create KPI’s, metrics to measure training effectiveness (e.g., success of LMT graduates in roles, success of LMT graduates in Salesforce certification exams)
  • Conduct proactive QA and iteration of trainings based on real time feedback from trainees, peers and customers and based on results from KPIs, metrics of training effectiveness
  • Maintain weekly cadence of steering committee meetings to update on progress and results of trainings with key stakeholders
  • Work closely with cross functional LMT team members (e.g., recruiter, delivery manager, sales lead) to successfully rollout LMT across Cloud for Good
  • Serve as first escalation point for issues with trainings for LMT program, provide internal and external status updates, manage budget and scope, monitor and mitigate training risks
  • Provide informal mentorship, and facilitate knowledge-sharing and growth opportunities across training cohorts
  • Serve as an expert in Salesforce LMT trainings, provide feedback on how Cloud for Good LMT program can improve
  • Show a commitment to solving the Salesforce talent gap
  • Deliver trainings on time and within budget
  • Perpetually contribute to the betterment of Cloud for Good


Equal Employment Opportunity
Cloud for Good provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, sex, disability, genetic information, marital status, pregnancy status, amnesty, veteran status, medical condition, or any other characteristics protected by federal, state and local laws. Cloud for Good complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment.

Apply Now


Your cover letter should include:

  • Why you’d like to work for us
  • Why you think you’d connect with our clients
  • Your unique experience and qualifications that make you the best candidate


No Calls Please!

The post Salesforce Last Mile Training Director in the USA or Canada appeared first on Cloud for Good.

August 04, 2021 at 01:36AM
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