New video by Salesforce Support on YouTube

Use Pre-Chat with an Einstein Bot | Salesforce Answer Leaders in 60 Seconds #shorts
Unlock the power of Salesforce with Tom Bassett in just 60 seconds! In this video we’ll learn to use pre-chat with an Einstein bot in Omni-Channel. Don't forget to like, subscribe! If you have questions, tap into the wisdom of our entire Trailblazer Community here: https://ift.tt/5ZMYi1W Need additional guidance? Search for live sessions, webinars and more here: https://ift.tt/LAqWUR5 Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. #Salesforce #SalesforceSupport #ServiceCloud #Omni-Channel#Routing #bot #flow #answersleaders #pre-chat #messaging


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