Double Award Wins for Desynit, South West Salesforce Implementation Partner : Jenny Bamber
by: Jenny Bamber
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It’s official, Desynit have smashed it and become not only Best CRM Implementation Partner 2025, but also 2025 Pro-Bono Company. I mean, it may have taken a while, 25 years to be exact, but Desynit are truly humbled to have received acknowledgement for our incredible dedication and commitment to being the best at what we do – Delivering outstanding projects to all we’ve worked with.
It hasn’t been easy over the past 25 years, as any SME will tell you. There have been tears, laughter, growth and sadly, some cuts; however, with sheer determination, we continue to make it. What a rollercoaster ride it’s been. Here’s why we believe we won.
Best CRM Implementation Partner 2025
When it comes down to it, “In a nutshell, it’s simple, we always deliver. You don’t stick around in this industry for 25 years unless you keep delivering for customers. We do that because of our team spirit, our expertise, and our commitment to their success.” Gary McGeorge, Founder and Director of Desynit.
We may only be a team of 17, but we believe that at the heart of what sets Desynit apart is that we have the experience of a much larger organisation without losing the agility, accountability, and transparent communication inherent in an SME.
As a long-time, still-standing Salesforce implementation partner, our knowledge of the platform has taken us across countless industries and verticals, allowing us to help client organisations of all shapes and sizes. Amongst others, we have worked with large multinational consultancies (BTS), Energy companies (OVO), to international charities (Hand in Hand), and have even ventured into space travel (Virgin Galactic).
Our commitment to our clients is tenable, and by prioritising adaptability, we manage to evolve client systems as opposed to replacing them. The result is less drama and a happier ending, as was the case with Oak Tree Mobility, which Desynit worked with in 2016 to implement Field Service Lighting to create a solution for it to sell and assist in one place. It took seven years for Oak Tree Mobility to return to Desynit, and even then, due to a company evolution, not an issue with Desynit’s solution.
Just one example of Desynit helping its clients find success can be seen through its work with OVO Energy. Not only did Desynit support them with internal recruitment it also delivered expert resources to boost its internal teams. As a result, we helped OVO migrate 5 million users to their Salesforce platform and reduced complaint resolution times by 50%!
Projects such as this have resulted in an unfathomable amount of word-of-mouth referrals over the years, paving the way for ongoing partnerships that have lasted almost 20 years now.
Best Pro Bono Company 2025
Desynit wouldn’t be who they we if it weren’t for our efforts in the non-profit sector. Each year, we pick one charity and provide pro bono work, allowing them to fight for their causes and not with their technology. Some of our charities include Hands Around The World, The Reuse Project and Jamie’s Farm.
Lastly, we owe a thank you to the vibrant Salesforce Community. We are proud that we continue to support local Salesforce experts and those new to the space alike by sharing knowledge and empowering them through Salesforce user groups. Angus Brown, Developer at Desynit and Leader of the Salesforce Admin Leader group explained: “From those who are taking a career leap to those who have imposter syndrome, those who want to take back more knowledge to their business, and mums coming back from maternity leave, we create a safe place to share our expertise so that they can thrive in the world of tech.”
These awards could not have been possible without all of our customers and employees at Desynit – so to them we say a huge THANK YOU. We may be a small Salesforce Implementation Partner, but we look forward to continuing our commitment to our clients, the Salesforce ecosystem and beyond.
July 15, 2025 at 06:01PM
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