Increasing eCommerce Agility with Mulesoft : Khushali Jain

Increasing eCommerce Agility with Mulesoft
by: Khushali Jain
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Increasing eCommerce Agility
with MuleSoft

Introduction

Industry

E-commerce

Products

Salesforce Commerce Cloud MuleSoft

Capabilities

Build and Implement

They are one of the largest e-commerce stores for fashion and lifestyle products in the region of Europe. They aim at providing a hassle-free and enjoyable shopping experience to shoppers across the country with the broadest range of brands and products on its portal. They are making a conscious effort to bring the power of fashion to shoppers with an array of the latest and trendiest products available across the region. Their value proposition revolves around giving consumers the power and ease of purchasing fashion and lifestyle products online.

Project Challenges

Project Challenges

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Following are the challenges which they were facing:

  • The problem in their traditional eCommerce platform: Their standard eCommerce platform and the numerous point-to-point integrations were not providing the necessary flexibility, scalability, and performance level required to support the fast-growing business at a global level.   They wanted to replace the same with Salesforce Commerce Cloud (SFCC) and selected MuleSoft Anypoint Platform to unify multiple systems across brands, geographies, and channels.
  • Setting up the connection with SFCC: They wanted us to develop  APIs to integrate the SFCC with their various back-end and front-end systems, including Warehouse Management, CRM, ERP, loyalty, POS, payment providers, etc.
  • Ensuring the security of sensitive information: They wanted to implement the highest security standards, with high efficiency and monitoring, which can guarantee the business continuity of their company.
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Project Solutions

Project Solutions

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We implemented the following solution to overcome the above challenges for our client

  • Developed Mulesoft architecture: We understood their business requirements and the existing technical landscape to create reference architecture based on MuleSoft’s Anypoint Platform. It made a 3-layered architectural model based on MuleSoft’s best practice. This 3-layer architecture provided loose-coupling, which gave the client the ability to replace any downstream systems without impacting the overall integration.

Project Results

Witness the increase in productivity and reduction in time upon successful delivery of the project.
The speed of development increased by
90%
Productivity increased by
72%
Customer satisfaction increased by
88%
Innovation speed increased by
85%

Client Review

An amazing company to work with
Having great managing skills, the team worked efficiently to deliver the project on time. The team was available for solutions and suggested best suitable solutions.

Also view our latest Case Studies

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The post Integration of Salesforce Marketing Cloud with Salesforce Sales Cloud appeared first on Cyntexa.


February 22, 2021 at 12:20PM
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