Next Gen Service Cloud Revealed: Supercharged Salesforce Features : Lucy Mazalon

Next Gen Service Cloud Revealed: Supercharged Salesforce Features
by: Lucy Mazalon
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Today, Salesforce has announced their next generation of Service Cloud, for a remote, digital-first world. Service Cloud 360 strengthens 4 existing Service Cloud feature sets – Service Cloud Voice, Service Cloud Workforce Engagement, Einstein Bots, and Visual Remote Assistant. Some of these enhancements are generally… Read More
April 21, 2021 at 05:42PM
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