May 20, 2021 at 06:56AM Click here for more details...
=============================
The original post is available in Apex Hours by Amit Chaudhary
this post has been published as it is through automation. Automation script brings all the top bloggers post under a single umbrella.
The purpose of this blog, Follow the top Salesforce bloggers and collect all blogs in a single place through automation.
============================
We understand that there are two concepts can be managed in Salesforce using standard objects and these are as follows: 1. Consent Management a. Where an Consent is managed for a person on the related Individual b. Contact Point Type Consent is used to store consent which is related to the Individual 2. Preference Management a. Here, we have the concept of managing preferences for a Contact, e.g a contact can have various Contact Points and each Contact Point will have its own Contact Point Consent The difference between these two is that one is managing Consent at an Individual (Data Subject) level and the other is managing it at a Channel level.
What we would like to know is that are these common, if yes what is the best way to manage Consent in Salesforce?
1. Consent Management
a. Where an Consent is managed for a person on the related Individual
b. Contact Point Type Consent is used to store consent which is related to the Individual
2. Preference Management
a. Here, we have the concept of managing preferences for a Contact, e.g a contact can have various Contact Points and each Contact Point will have its own Contact Point Consent
The difference between these two is that one is managing Consent at an Individual (Data Subject) level and the other is managing it at a Channel level.
What we would like to know is that are these common, if yes what is the best way to manage Consent in Salesforce?