#1MinuteTip #SalesforceSummer21Case Email alerts now support email threading for processes you design in process builder, workflow, or with an entitlement process. Customer response emails show up in the feed together, to make it easier to track what stage of correspondence a case is in.
June 23, 2021 at 03:30AM Click here for more details...
=============================
The original post is available in Ashish Agarwal – Independent Salesforce.com Architect & Blogger by Ashish Agarwal
this post has been published as it is through automation. Automation script brings all the top bloggers post under a single umbrella.
The purpose of this blog, Follow the top Salesforce bloggers and collect all blogs in a single place through automation.
============================
Post a Comment