#SalesforceSummer21 – Use Desk Phones with Service Cloud Voice (Pilot) : Ashish Agarwal

#SalesforceSummer21 – Use Desk Phones with Service Cloud Voice (Pilot)
by: Ashish Agarwal
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#1MinuteTip #SalesforceSummer21 Use the desk phone of your choice, such as a desk phone or a mobile phone, to talk with customers with Service Cloud Voice (Pilot).

(Service Cloud Voice is available as an add-on license in Service and Sales Clouds)

Reference URLs:

• Salesforce Summer ’21 Release Notes – https://sforce.co/3eixWEe

The post #SalesforceSummer21 – Use Desk Phones with Service Cloud Voice (Pilot) appeared first on Ashish Agarwal - Independent Salesforce.com Architect & Blogger.

June 16, 2021 at 03:30AM
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