What is Operational CRM? : Martin Gessner

What is Operational CRM?
by: Martin Gessner
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Operational CRM is a system that offers marketing and sales professionals the ability to reach out to clients in real-time. This type of software streamlines customer experience management, providing everything from data collection tools for new customers all the way up to loyalty programs for repeat ones. Ensuring your clients are happy with their interactions with you is just one of the many benefits of this type of system.

The post Blog first appeared on focusonforce.com.
August 30, 2021 at 11:29AM
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