#SalesforceWinter22 – Automatically Send Survey Invitations : asagarwal

#SalesforceWinter22 – Automatically Send Survey Invitations
by: asagarwal
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#1MinuteTip #SalesforceWinter22 Increase engagement and response rates with distribution channels that are more effective than email. Automatically send survey invitations after a chat over social media channels, such as WhatsApp and Facebook Messenger, or through SMS.

Note: This feature requires Salesforce Feedback Management Growth and Salesforce Feedback Management Starter licenses.

References & Useful URLs:

• Salesforce Winter ’22 Release Notes – ​https://sforce.co/3lQBN0o​
• Demo Video (02:15 mts) – https://bit.ly/3lLJlkR

The post #SalesforceWinter22 – Automatically Send Survey Invitations appeared first on Ashish Agarwal - Independent Salesforce.com Architect & Blogger.

November 18, 2021 at 03:30AM
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