#SalesforceWinter22 – Self Service Scheduling : asagarwal

#SalesforceWinter22 – Self Service Scheduling
by: asagarwal
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#1MinuteTip #SalesforceWinter22 You can now let your customers book, reschedule, cancel, and confirm appointments. Use Self-Service Scheduling for Appointment Assistant to reduce call volumes, balance agent workload, and help avoid no-shows.

Note: This feature is available in Lightning Experience in Enterprise, Performance, and Unlimited editions with the Field Service managed package and Appointment Assistant installed.

References & Useful URLs:

• Salesforce Winter ’22 Release Notes – https://sforce.co/30c3Izi
• Demo Video (05:00 mins) – Self-Service Scheduling (Winter ’22)

The post #SalesforceWinter22 – Self Service Scheduling appeared first on Ashish Agarwal - Independent Salesforce.com Architect & Blogger.

November 08, 2021 at 03:30AM
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