Just because you can, should you? : Martin Gessner

Just because you can, should you?
by: Martin Gessner
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Someone asked me recently about Client Success Management - Huge topic, really. But briefly, from my personal experience, if you're looking to do an implementation which is the beginnings of Client Success Management, make sure you talk with not only the people the company designated as point persons, but the people who will be actually using that software on a day-to-day basis.

The post Blog first appeared on focusonforce.com.
July 25, 2022 at 05:42AM
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